These terms govern your use of the jillivo platform. We've written them in plain language so every player in Bangladesh can understand their rights, responsibilities, and what to expect from jillivo. Please read them before registering or depositing.
The most important things every jillivo player should know before they start playing.
Each player is permitted one jillivo account only. Duplicate accounts will be closed and any associated balances may be forfeited. Your account must be registered in your own name with accurate personal details.
All bonuses on jillivo come with wagering requirements that must be met before withdrawal. The welcome bonus carries a 30x wagering requirement on the bonus amount. Full bonus terms are detailed in Section 5 of these terms.
Jillivo processes withdrawals within a few hours for verified accounts. Identity verification is required before your first withdrawal. Withdrawals are paid to the same payment method used for your deposit wherever possible.
You are responsible for keeping your jillivo login credentials secure. Never share your password with anyone. If you suspect unauthorised access to your account, contact jillivo support immediately and we will act quickly to protect your account.
Jillivo is strictly an 18+ platform. Players under the age of 18 are not permitted to register or play. Jillivo reserves the right to request age verification documents at any time and will close accounts found to belong to underage players.
Jillivo provides deposit limits, session timers, loss limits, and self-exclusion options to all players. These tools are available free of charge. Using them is encouraged. Full details are on the jillivo Responsible Gaming page.
By registering an account or using the jillivo platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use jillivo.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and jillivo ("jillivo", "we", "us", "our"). By accessing, registering on, or using the jillivo platform in any capacity, you confirm that you have read these Terms in full and agree to be bound by them.
These Terms apply to all use of the jillivo website, mobile platform, games, promotions, and any other services offered by jillivo. They should be read alongside the jillivo Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and jillivo.
If you are accessing jillivo on behalf of another person, you confirm that you have the authority to bind that person to these Terms and that they have read and agreed to them. Jillivo reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms.
To register and play on jillivo, you must meet all of the following eligibility requirements:
Jillivo reserves the right to request proof of age, identity, and address at any time. Acceptable documents include a national ID card, passport, or driving licence for identity, and a recent utility bill or bank statement for address verification. Failure to provide requested documents within a reasonable timeframe may result in account suspension.
Important: Providing false information during registration is a serious breach of these Terms. Jillivo will close any account found to have been registered with inaccurate details and may forfeit any balance held in that account.
Each player is permitted to hold one jillivo account only. If jillivo identifies that a player holds more than one account, all duplicate accounts will be closed. Any bonuses claimed across duplicate accounts will be voided, and jillivo reserves the right to withhold any winnings generated through duplicate accounts.
You are solely responsible for maintaining the security of your jillivo account. This includes keeping your password confidential, not sharing your login credentials with any other person, and logging out of your account when using a shared or public device. Jillivo will not be liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable security precautions.
If you believe your account has been accessed without your authorisation, contact jillivo support immediately via live chat or email at [email protected]. We will investigate and take appropriate action to secure your account as quickly as possible.
Jillivo reserves the right to suspend or close any account at any time if we have reason to believe that the account is being used in breach of these Terms, for fraudulent purposes, or in a manner that is harmful to jillivo or other players.
Jillivo accepts deposits via bKash, Nagad, Rocket, and local bank transfer. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳500. There is no maximum deposit limit, though jillivo may apply limits to individual accounts at its discretion for responsible gaming or security reasons.
All deposits are processed instantly. If a deposit does not appear in your jillivo account within 15 minutes of the transaction being completed on your payment provider's side, please contact jillivo support with your transaction reference number and we will investigate and resolve the issue promptly.
Jillivo does not accept deposits from third-party payment sources. All deposits must be made from a payment account that is registered in your own name. Deposits made from accounts belonging to other people will be returned and may result in account suspension pending investigation.
Note: Jillivo does not charge any fees on deposits. However, your payment provider may apply their own transaction fees. Please check with your bKash, Nagad, or Rocket account for details of any applicable charges on their side.
Jillivo offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out in this section. By claiming any bonus on jillivo, you agree to the applicable terms.
The jillivo welcome bonus offers new players a 100% match on their first deposit up to ৳10,000. To qualify, the deposit must meet the minimum qualifying deposit amount stated in the current promotion. The welcome bonus carries a 30x wagering requirement on the bonus amount, which must be completed before any withdrawal of bonus-derived funds is permitted.
Bonus abuse, including but not limited to creating multiple accounts to claim bonuses more than once, using software to exploit bonus terms, or coordinating with other players to manipulate bonus outcomes, will result in immediate account closure and forfeiture of all balances.
Jillivo processes withdrawal requests to bKash, Nagad, Rocket, and local bank accounts. The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 3 hours for verified accounts, though processing times may vary depending on your payment provider.
Before your first withdrawal can be processed, jillivo requires identity verification. You will need to submit a copy of a valid government-issued photo ID and proof of your payment method. This is a standard requirement that protects both you and jillivo from fraud and unauthorised withdrawals.
Withdrawals will be paid to the same payment method used for your most recent deposit wherever possible. If this is not possible, jillivo will contact you to arrange an alternative. Jillivo does not process withdrawals to third-party accounts under any circumstances.
All games available on jillivo use certified random number generators (RNG) to determine outcomes. Game results are independently audited to ensure fairness. Jillivo does not manipulate game outcomes in any way. The return-to-player (RTP) percentage for each game is published and available to all players.
Each game on jillivo has its own set of rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing real-money bets. Jillivo is not responsible for losses resulting from a player's misunderstanding of game rules.
In the event of a technical malfunction during a game, jillivo reserves the right to void the affected round and return any bets placed during that round to the player's account. Jillivo's decision in such matters is final.
Fair Play Commitment: Jillivo is committed to providing a fair gaming environment for all players. If you believe a game result was incorrect or that a technical error affected your gameplay, contact jillivo support with the game name, date, time, and round ID, and we will investigate thoroughly.
The following activities are strictly prohibited on the jillivo platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
Jillivo is committed to promoting responsible gaming among all players. We believe that online gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. To support this, jillivo provides a range of responsible gaming tools that are available to all players free of charge.
Available responsible gaming tools on jillivo include:
To access any of these tools, visit the jillivo Responsible Gaming page or contact our support team. For more information on problem gambling support, please visit our Responsible Gaming page.
Jillivo collects and processes personal data in accordance with our Privacy Policy. By registering on jillivo, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. Your data is protected with 256-bit SSL encryption and is never sold or shared with unauthorised third parties.
Jillivo may share your data with payment processors, identity verification providers, and regulatory authorities where required by law. Full details of how jillivo handles your personal data are available in the Privacy Policy.
Jillivo provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Jillivo will not be liable for any losses resulting from platform downtime, technical errors, or interruptions to service that are outside our reasonable control.
Jillivo's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim. Jillivo is not liable for any indirect, consequential, or special losses arising from the use of the platform.
Online gambling involves financial risk. Never gamble with money you cannot afford to lose. Jillivo is not responsible for financial losses incurred through normal gameplay. Please gamble responsibly.
Jillivo reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, jillivo will notify registered players via email or an in-platform notification.
Your continued use of the jillivo platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using jillivo and contact support to close your account.
If you have any questions about these Terms and Conditions, or about any aspect of the jillivo platform, our support team is available 24/7 via live chat and email. We aim to respond to all enquiries within a few hours.
For responsible gaming support, please visit our dedicated Responsible Gaming page where you will find tools, resources, and contact details for external support organisations.
Now that you know the rules, join jillivo and claim your 100% welcome bonus up to ৳10,000. Fast bKash and Nagad payments, 200+ games, and 24/7 support — all in one place.
18+ only. Gamble responsibly. Terms apply.